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FAQs

Lets first start by giving you some FAQS on the Apparel we print on

Bella Canvas 

Doing things the right way has never been up for debate. We have been manufacturing in the U.S. and internationally in a no-sweat-shop, humane, sustainable way since day one. Our Platinum W.R.A.P. certification is just a small indication of how hard we work to make our sewing and cutting floors pleasant, productive, comfortable places to be.

  • Clean Cotton: We comb out 2.5x more impurities than standard ring spun cotton
  • Long Staple Cotton: This makes for less stray fibers and a tight-knit print surface
  • Eco-Dyed: Our fabric is dyed using 7x less water and eco-friendly dyes

While the Fabric is Pre-shrunk, We do highly recommend to wash with warm waters and alike colors. Tumblr Dry on Low is recommended as well. 

Alternative Apparel

Innovating from thread to finish. We make timeless, authentically worn-in styles that people want to wear today and tomorrow.

Offering the best in everyday basics, Alternative creates wardrobe staples with modern silhouettes, balancing simplicity and style.

Our design is rooted in sustainable and eco-friendly practices. We source the finest fabrics for softness and durability, and incorporate organic and recycled materials wherever possible.

  • Organic Cotton -Approximately 60K lbs of organic cotton used annually in place of conventional cotton.
  • Post-Consumer Recycled Poylester- Approximately 1.8M plastic bottles recycled annually used in our Alternative-Eco fabrics
  • Low-Impact Dyes - Low-impact dyes, biodegradable fabric softeners and washes with reclaimed water.
  • Eco-Friendly Packaging - 2,100 trees, 400 cubic yards of landfill, 860k gallons of water and 120 tons of CO2 conserved annually

Alternative items are always specially washed, which not only gives them their super soft texture, but pre-shrinks them as well. As with all jersey garments, however, they may shrink a little in the wash and stretch a little during wear. We continually strive to perfect this process so everything you get from us will look and feel like a favorite each and every time.

OTHER FAQs

WHAT PAYMENT TYPES DO YOU ACCEPT?

Soley Aloha accepts Visa, MasterCard, American Express, Discover, Japan Credit Bureau (JCB), PayPal Express for your convenience and Now Apple Pay

CAN YOU SHIP TO A P.O. BOX?

Yes we can. You must select Standard Shipping as the shipping method.

Unfortunately we cannot ship 2 Day as we are located In A very small island in the middle of the Pacific Ocean. 

DO YOU SHIP INTERNATIONALLY?

Yes, We NOW do ship to most locations worldwide most locations 

DO I HAVE TO SIGN FOR MY SHIPMENT WHEN IT ARRIVES?

We do not require signature for residential deliveries. The delivery service will leave the package(s) at your home.

WHAT IF I DIDN'T RECEIVE MY PACKAGE?

Please notify us within 7 days of the supposed delivery date indicated on your tracking in order to be considered for replacement.

Returns and Exchanges

Please see our Returns & Exchanges page for directions on how to return your item(s) back to Soley Aloha.

WHAT ARE THE CARE INSTRUCTIONS FOR YOUR GARMENTS?

Most of our garments should be washed in cold water and tumbled dry on low heat. Care instructions are also listed on each individual garment tag.

HOW DO YOUR SIZES WORK?

Our garments come in multiple fits, including regular fit, slim fit, relaxed fit, etc. but because they are preshrunk they tend to run slightly small. 

WHAT KIND OF FABRICS DO YOU USE?

We use an assortment of fabrics and materials to produce our super-soft apparel and accessories. Two Major Brands are Bella Canvas and Alternative Apparel

DO YOU SELL GIFT CARDS?

We offer virtual gift cards that can be purchased in the amounts of your choice that can be used in both our on-line and retail locations.